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Frequently Asked Questions



Welcome to the FAQ (Frequently Asked Questions) page. This page answers every question we have been asked in years! The page is checked for broken links on a regular basis, but if you do find one, I would be happy to be informed of it.

Due to the amount of data, this is an unusually long page, so we have arranged the data alphabetically, with A to Z links.

Accommodation - We have two en-suite doubles, one en-suite family room, six one bedroom apartments, with either a double bed or a double and single bed, bathroom and lounge. Finally there are two 2 bedroom apartments with a double bedded room and another bedroom with two single beds. All apartments have a bed settee in the lounge. The accommodation is on four levels with views over the front of the property towards the stream and road, or down towards the village. Polperro is in a valley, and unfortunately the valley takes a turn near the harbour, preventing sea views.

Access to the rooms is from the outside and each room and apartment has its own external front door. You are free to come and go as you please, with no restrictions. We do ask that you respect our other guests who may be sleeping, if you arrive back very late.

Access to the village by vehicle is restricted during the summer because the streets are so narrow, and vehicles could be a danger to the visitor. Crumplehorn Inn is the first property in the village, and restrictions apply after Crumplehorn. We have reserved car parking for guests on our own premises.

Angling is excellent in Cornwall, fabulous sea fishing, fresh water reservoirs, Carp and Trout lakes.
 
Allergies & Asthma To alleviate allergies, all Crumplehorn bedding is allergen free, with hollow fibre pillows and continental quilts, over freshly boil laundered, and starched white cotton sheets. Rooms are vacuumed daily with a high specification hypo-allergenic appliances.

Art Supplies for your painting holiday can be obtained from the Mayflower Gallery in Looe, who carry an extensive range of artists' sundries. Polperro has probably one of the most painted harbours in Cornwall.

Beer The Crumplehorn prides itself on its beers, which are mentioned in detail elsewhere. Beers in the UK are graded in strength by alcohol by volume (ABV), an average 'session' bitter or lager is 3.8% - 4.1% ABV, premium beers from 5%, strong beers from 6%.

Beds at the Crumplehorn are either a single bed, (3' wide), or double, (4' 6" wide), and are contract quality deep base divans, with superior firm mattresses
.
Bookings are best made via our online booking sysem.  Please email or telephone if you have any questions or quries.  E-mails are normally answered the same day. A deposit is taken at the time of booking and cancellation charges apply.
 
Bird watching is popular in Cornwall and you can 'talk' to Owls most nights in the summer. Cornwall is famous for the Chough, a very unusual bird. Small birds of prey can often be seen hovering above the fields on the steep hill out of the village.

Beach There is a small sandy beach when the tide is out of the harbour, as well as a rock swimming pool, that is cleaned out with each tide. There are small sandy coves nearby at Talland Bay, deserted coves at Lansallos, and Lantivet. The largest sandy beaches are at Looe, (yellow sand), and there are miles of black sand at Downderry, and Seaton. The north coast is only 45 minutes away and has the finest beaches in the country.

Babies The Crumplehorn welcomes children, of all sizes, and radio baby alarms work very well in most rooms, with transmission to the bar and restaurant areas. The twin room of Fitzsimmons is directly over the restaurant.

Bar Hours are 11.00am to 11.00pm. 

Bus Services In the summer season there is quite a lot of bus services to and from Polperro. But how do you find out where and when they run? Polperro has an hourly bus service to Looe and Liskeard and throughout the day to Plymouth operated by Western Greyhound, services 572 and 573. The timetable can be found at www.westerngreyhound.com.
More information is available online at www.cornwall.gov.uk/buses - and you can print out the individual timetables you need or, if you are going to be using public transport a lot, they publish a comprehensive timetable book twice a year which covers, all bus, train, ferry and scheduled coach services. There is also also an excellent free public transport map and frequency guide published by Cornwall County Council. Copies are available from bus stations, libraries and tourist information centres. There is also a Traveline enquiry service - telephone 0871 200 22 33 or go to www.travelineSW.com.
 
Checking-in Time It is always difficult to predict, as it depends on a lot of things, who leaves first, and who leaves last, plus the condition of the rooms when the previous guest leaves. Saturdays in August are big changeover days, so the best is 1.00pm, and the latest is 4.00pm. In the normal scheme of things, some rooms become ready before others as the chambermaids move from room to room. They won't skimp on cleaning even if incoming guests have arrived at 7.30 a.m.! If you arrive and the room isn't ready, you can park up and enjoy the hospitality of the village. Out of the main season, rooms are usually ready by 1.00 p.m.

Cornwall is the most south-westerly part of the United Kingdom, and as it is a peninsular, benefits from the warm waters of the Gulf Stream. Cornwall has a very mild climate, and near the coast, snow is a very, very rare occurrence. There is much to do and see, or just relax and take in the sights, sounds, and very essence that Cornwall has to offer.
Cream especially of the clotted variety, is a hallmark of a Cornish holiday. Cornish clotted Cream, is a thick rich cream that is spread like butter, onto scones, or as an accompaniment to a dessert, wonderful.

Characters Polperro and the bar is full of local characters. Most are named by their first name and trade, so listen out for Tim the Fish, Harry the Sweep, Bob the Shed (sadly deceased), and Gooey (don't ask). Hopefully you will be able to understand the Cornish dialect.

Contact We can be contacted by e-mail, fax or telephone. All rooms have direct dial telephones, for either telephoning or access to the Internet. Calls are charged at cost.

Crumplehorn is a hamlet in its own right, separate to Polperro. Originally, it was just the farm and a slaughterhouse and a row of five small cottages with just one room downstairs and kitchen, with one bedroom upstairs. Over the years Polperro and Crumplehorn have joined up to become one village.
 
Children are welcome at Crumplehorn Inn. The restaurant and lounge bar area is ideally suited to families. The only prohibited areas are the furthest restaurant room and the tables and high stools directly in front of the bar.  The liquor licensing laws prohibit children under 14 being present at a bar counter.

Coffee is available in the bar, you don't have to drink alcohol to enjoy the atmosphere in the pub.

Credit Cards We accept Visa, Mastercard, and JCB.

Currency in Great Britain is the pound (£), which is divided into 100 pennies.
 
Departure Time Guests are requested to vacate their rooms by 10.30am to allow the chambermaids to prepare rooms for incoming guests. You are welcome to leave your car on our premises to pay a last visit to the village and collect last minute gifts, cider and Cornish pasties.

Devon is only 30 minutes away, by crossing the Tamar Bridge at Saltash, or the ferry at Torpoint. A fee is payable on the journey from Cornwall to Devon, but nothing is payable from Devon to Cornwall.

Deposit A deposit of 35% is payable on all bookings and then confirmation is sent to the guest. For short notice bookings a credit card number is taken to ensure arrival, as the room will be held for you until the following morning at 11.00am.

Discounts can sometimes be given for group bookings and long stay bookings out of the main summer season.

Doctor There is a surgery in Polperro, that is part of a clinic in Looe. An after hours, call out service is available through dialling the NHS service on 111, who will assist. The chemist in Polperro provides a 24 hour prescription service on instruction from the doctor.

Dogs can be accommodated in some rooms and apartments. There is a charge of £10.00 per dog per night. This reflects the extra time involved in cleaning rooms to our very high standards.
The Inn's policy on dogs sharing guests rooms is as follows;
Guests must use their own bedding for dogs.
Dogs must be kept off our new furniture and hotel beds.
Dogs should be kept on a lead in the hotel grounds.
Dogs are permitted our lower bar area, but not in the top bar or restaurant.
Please note that dogs cannot accompany their owners to breakfast (please leave them either in your room or car).

Dustbins are provided at the bottom of the stairs for disposal of waste.
The room should be left free of pet hairs, and if there is a lot of extra cleaning required, this is chargeable. All damage caused by dogs will be charged at full replacement cost or repair.

Driving In the UK we drive on the left-hand side of the road. On traffic roundabouts, and at Give Way signs, priority is given to traffic approaching from the right. The speed limit is 30 mph unless signs say otherwise. The speed limit on a Dual Carriageway is 60 mph, and 70 mph on a Motorway, unless illuminated signs say otherwise.

Dietary requirements can usually be catered for, and there is plenty of choice for vegetarians.

Disabled Polperro as a village is not ideally suited to the severely disabled, as the valley is steep sided and runs downhill to the sea. The Inn has three rooms on a lower floor, but there are still steps to access the room. The rooms and bathrooms are a little tight for wheelchair access.

Deaf No problem if you can read or lip read. We try to accommodate everyone. Unfortunately, at this time we do not use sign language.

Diesel fuel is available at Polperro Park Filling Station, which is two minutes out of the village towards Looe.

Emergencies We can not be held responsible for cancellation due to emergencies beyond our control. If you have some form of emergency, we will do our utmost to help and be sympathetic.

Electricity

Electricity Supplies in Europe

Introduction
In Europe we use a voltage which is twice that of the US. It is about 240 Volts, at high amperage, and this is potentially lethal. It kills hundreds of people in Europe every year - mostly in domestic accidents, usually through mis-understanding or carelessness. And every year the list of tragedies includes some unwary visitors from North America. This page is designed to inform you about our electricity supply and to give some hints to you in using it safely during your holiday.

DISCLAIMER: We give this page in the hope that it will make you cautious in dealing with 240 Volt systems. We are not electrical engineers and we do not have any specialist knowledge about electrical safety, so this advice is just based on our own fallible common sense. Please use your own common sense and do not suppose that our advice is ever the best.

Differences versus North America

There are three main differences between the European electricity supply and that in North America.
240 volts Firstly the voltage is twice as high. In fact it varies a little from country to country. In England it is 240 Volts, in Ireland it is 220 Volts, and in some other European countries it is 200 Volts. Appliances designed for use in one European country may be used safely in any other European country. However appliances designed for use in North America will melt, or go on fire, or suffer irreparable internal damage if plugged into our sockets.

Plugs & Sockets The second difference is the type of plugs and sockets used. In fact, these are designed to prevent the accidental connection of North American appliances into our sockets. As is the case with our languages, our currencies and other necessities of life, the electric sockets differ from one European country to another. They are all different, but none are anything like North American sockets!

50 Hz The third difference is subtle and only important for appliances containing electric motors in which speed is critical (electric clocks are one example). The frequency of alternating current in North America is 60 hertz (60 cycles per second), while that in Europe is 50 hertz. This means that your North American clock will show only 50 minutes passage of time between 12:00 noon and 1:00 pm; it means that your vinyl record player will deliver a deep sounding Shirley Bassey, but give you six minutes worth for a five minute song! Running any electric motor designed for 60 Hz AC on a 50 Hz AC supply will eventually damage the motor severely.

Plugs and sockets in Britain and Ireland
It is also a requirement in Britain and Ireland that all appliances, no matter how small must have a three pin fused plug for connection to the mains. This plug is about 2 inches square by 1 inch thick. The fuse in the plug should be rated to suit the appliance. A 3 amp fuse is used for low power appliances such as razors and computers; a 5 amp fuse is used for appliances up to one kilowatt; and a 13 amp fuse is used for all other appliances including hair dryers, kettles and travel irons.

There is also a 1 amp fuse, which is used in a shaver adapter - this looks like a plug but has a socket in it suitable for the US two pin plug. It should ONLY be used in conjunction with dual voltage appliances rated at 200 Watts or less, such as razors, video camera battery chargers and portable computers.

You will not be able to put anything other than a three pin plug of the approved format into a wall socket here. The socket has an internal guard, which is opened only by inserting the correct three pin plug. The earth pin is longer that the other two and opens the guard to admit the power pins into the socket.

Our bathrooms have a correctly designed voltage converter for the use of shavers only. We STRONGLY discourage you from using the two pin transformer type voltage converter in the UK, and we would advise you not to use it at all.

By the way, sockets are prohibited in bathrooms apart from the specially constructed shaver socket, which will not power any appliance other than an electric razor. Even light switches are prohibited unless they are mounted high on the wall and are operated by a remote pull cord. So always look for the water immersion heater switch on the wall outside the bathroom, or in the bathroom cupboard. You will find that all light switches are by a pull cord inside the bathroom.

Euchre A well known Cornish card game.

Fishing Angling is excellent in Cornwall, fabulous sea fishing, fresh water reservoirs, Carp and Trout lakes. You catch it, and we may be able to cook it.

Footwear If you wish to walk the Cornwall Coastal Path, it is best to wear proper walking boots, if it has been raining or if rain is expected, as the terrain can be slippery, and to the west has many steps. During the summer, stout training shoes will be fine. Please remove your walking boots before entering your room.

Fax Our fax number is 01503 273148. Or from another country 44 1503 273148. You are welcome to use this method to contact us. If you require faxes to be sent to the Inn, either before you arrive or during your stay, please ask the sender to include your name and date of arrival.  We can sent outgoing faxes to any destination world-wide.

Garden We do not have a garden as such, but we do have a seating area next to the stream, where you can sit under the shade of the trees and enjoy a pint of fine Cornish ale and a bite to eat. We also have a raised patio in front of the Mill, where you can sit and watch the world go by.

Gardens No trip would be complete without seeing 'The Lost Gardens of Heligan', near St Austell. Apart from being a garden, it is a restoration project. The house and gardens flourished around the turn of the century, and 12 of the 15 gardeners were killed in the first world war, and the gardens became somewhat neglected. The family who owned the gardens died and years later the house was sold on its own, and the gardens bequeathed to someone else. In 1994 the person who subsequently inherited the gardens went to see what he had, and found a mass of rhododendrons, and returned the following week with a friend to hack into the shrubbery, and found the walled garden, overgrown, but completely intact with all the glasshouses and tools in the tool shed! They planned a major restoration project, and found a crystal grotto, an Italian Summerhouse, and a man-made ravine. Surprisingly, some of the customers in a local bar had ancestors that worked there and they found plans of the gardens. The found a spot were a path was supposed to be, and dug down through 18" of leafmould and found the path. They just rolled up the leafmould and found the paths in remarkably good condition complete with terracotta tile edging. Each year more of the features have been restored, and one of the latest is a three tiered lake complex, surrounded by exotic ferns and palms. It is a truly wonderful story, and a magical place to visit. No guest of ours has ever been disappointed. It takes about 4 hours to walk around the lot, and you are close to Mevagissey, which has a pretty harbour, and a great little antique shop.
 
Then there are the 'Great Gardens of Cornwall', some of which are owned by the National Trust, and consist of Anthony House, Caerhays, Cotehele, Glendurgan, Heligan (mentioned above) Lamorran, Lanhydroc, Trebah, Trelissick, Trengwainton, Tresco (on the Isles of Scilly), and Trewithen. The smaller gardens are not open all year.
Gas (We call it petrol) is available at Polperro Park Filling Station, which is a few minutes out of the village towards Looe.
Goonhilly On the Lizard peninsula, houses British Telecom's International telephone routing centre. All telephone calls to the US are via Goonhilly Earth Station. It is also the home of the UK's first radio telescope, is open to the public and a very interesting place to visit. It is also very close to the legendary first trans-atlantic radio message, sent by Marconi. The grounds of Goonhilly are a site of special scientific interest (SSI), and hold much native flora and fauna, including our only poisonous snake the Adder. Do not worry though, they are extremely rare. You may see a bronze coloured snake-like creature, this is a 'Slow worm', and is harmless.

Golf is well catered for in Cornwall. There is an excellent 18 hole course at Looe, with fabulous elevated views over Looe Bay, designed by Harry Vardon There is a links course at St Austell, plus a parkland course, and a new course at Lostwithiel Golf & Country Club. For those who are very good, there is St Mellion, the home of the Dunhill Masters, and a fine course designed by Jack Nicklaus.

Horse Riding is catered for at St Veep Riding School. St,Veep, Lerryn, LOSTWITHIEL, Cornwall. 01208 873521 Lerryn is a pretty hamlet at the highest tidal level of the Fowey River between Boddinick, Fowey and Lostwithiel. There is a pub there on the river where you can watch the tide turn and feed the ducks, and a very good cider farm!

Hospital services are provided at Liskeard Community Hospital (minor injuries) and Accident and Emergency services are provided at Plymouth Derriford Hospital.

Hiking in Cornwall and Devon is breathtaking, from the splendour of the Cornwall Coastal Path, to the desolation of Bodmin Moor, and the vast open spaces of Dartmoor, with remnants of the tin industry. The Inn keeps, and will loan copies of larger scale Ordnance Survey maps for Polperro, Looe, Fowey and district.

History The history of Polperro and particularly the Crumplehorn Mill and Inn, is very interesting, and could run to many pages. There are a couple of fascinating books available from Polperro Post Office. The first is 'The History of Polperro', by Jonathan Couch, and 'The Smugglers Banker', by Jeremy Rowett Johns, which is the story of Zephaniah Job, who owned Crumplehorn Mill, and financed the fishing, and smuggling fleet. The Crumplehorn Inn and Watermill used to be a farm, although the Mill dates from the 14th Century. The Inn used to be a counting house during Elizabethan times when privateering was a legal occupation. Ships' captains could plunder Spanish and French ships legally and split the proceeds with the Crown. The Crowns part went to fund the Navy in further attacks against the French. The Queen's Treasury officer Lord Burleigh came to Polperro to 'count' the ship's cargo and take away the Crown's share. The mill's alehouse was also home to Zephaniah

Job, who was known as the Smugglers Banker and even issued his own banknotes, one of which is displayed at Truro Museum.

Journey Take plenty of time to complete your journey, better to arrive in one piece than to rush and take risks. If you are arriving late at night, please let us know and we wait up for as long as it takes you to get here, as long as we are certain that you are coming.

Kaolin One of the great industries of this part of Cornwall, sometimes called 'English China Clay'. The clay is mined in Cornwall using high-powered water jets, filtered, fired in ovens and ground. The resulting, fine white powder is used in the manufacture of fine china crockery, but also in the pharmaceutical, and cosmetic industries. The area where the clay is mined around St. Austell, and the resulting lunar landscape, has featured in many films. The clay is shipped all around the world in large bulk cargo ships, which load their cargo at Charlestown, and Fowey.

Kernow is the Cornish Language name for Cornwall, and you will see it on the back of cars belonging to locals, together with a flag of a white cross, on a black background, called St Piran's Cross.

Lands End is the most westerly extremity of Cornwall, and has a wild and rugged coastline, responsible for many shipwrecks.

Late-bookings are no problem to us, and in fact we take many guests off the street, who are enchanted by the sight of the Crumplehorn Inn. We are pleased to say that many guests extend their stay after spending just one night here, the record being a guest who came for a 'perhaps a couple of nights', and stayed for 20!

Looe Our local 'postal' town. Looe is separated into two distinct parts, West Looe, (our side of the river), and East Looe, (t'other side), and there are tales of great rivalry, and people who had never crossed from one side to the other. You will notice that on each side, trades are duplicated, two bakers, butchers, grocers, and post offices! There has been a bridge between East and West Looe since the early fifteenth century. The original bridge was a fifteen arch construction, a hundred yards seaward of the present bridge, and as was common in those days housed a chapel in the centre. A violent storm, coupled with spring tides and heavy surges in the winter of 1547, damaged the bridge so badly that the local churches were forced to sell their silver plate to pay for the repairs. A few years later the chapel fell into disuse, and was later removed. By the late seventeenth century, the bridge was again in need of major repair. The town could not afford the work, and the County Magistrates ordered the County purse to pay the bill. To record their generosity, a plaque dated 1689 can be seen in the wall of the car park on Fore Street near Boots the Chemist. The 'new' bridge, which is the subject of many postcards and photographs, was born out of the East and West Looe Harbour and Bridge Act of June 1848, authorising the Looe Commissioners to demolish the existing wooden bridge, and erect a stone one. The foundation stone was laid at 2.00pm on Tuesday 13th June 1854, by John Francis Buller, a gentleman, and town benefactor from Morval, on the outskirts of Looe, and who's name is given to the Buller Quay, and a pub of the same name. The trees alongside the river were planted in his honour, at the dedication ceremony, with much merriment, and, rowdiness. Flags flew from all the boats in the harbour. In 1996, the bridge was extensively excavated, and strengthened to meet the new European standards for 44 tonne lorries, and was found to be still in fine order.

Liskeard is our local 'market' town, and is just 12 miles away. There is still a livestock market once a week, and an excellent outlet for farming equipment and sundries. Liskeard also holds the administrative office of our local government authority, Caradon District Council. The West Country's main railway line, on its route from London to Penzance serves Liskeard, and at a small branch line across the road from the station, serves Looe.

Lizard Peninsula The Lizard peninsula houses British Telecom's International telephone routing centre. All telephone calls to the US are via Goonhilly Earth Station. It is also the home of the UK's first radio telescope, and is open to the public and a very interesting place to visit. The grounds of Goonhilly are a site of special scientific interest (SSI), and hold much native flora and fauna, including our only poisonous snake the Adder. Do not worry though, they are extremely rare, and not life threatening. You may see a bronze coloured snake-like creature, this is a 'Slow worm', and is harmless. The most southerly part of the UK is at Lizard Point and a wild place it is in the winter. It is also famous for Serpentine, sometimes called Bluejohn, a soft marble which is mined in the area and the craftsmen of Lizard point who carve it, and turn it on lathes, into interesting objects for you to take home.

Mill - The Mill is the Landlord's private residence, and is a very interesting building retaining much of its original character.   The beams in the ceiling of the lounge are original, and show wear in one area, where the sacks of grain were hoisted to the upper floor to be tipped into the shute feeding the stones. Directly above this area in the loft, is the cast iron pulley, which was used to haul the sacks. It stills turns perfectly, and to one side of it is a smaller wooden pulley. The Mill is a grade two listed building, and can not be altered externally.  The Mill was in use as a corn mill until the 1950s when the old wooden wheel collapsed with age. However, a similar wheel, made at the George Harris Foundry in Wadebridge, was brought from Tregonjohn Farm, near Grampound in Cornwall and carefully restored to working condition. The wheel is of the type known as 'overshot' and gives a wonderful sense of power.

Mail may be sent to guests at the Inn. Please ask senders to include your name and date of arrival, in this style, to the following address;
Mr A N Other (arriving 16 March)
Crumplehorn Inn
POLPERRO
Cornwall
PL13 2RJ
UK (if mailing from abroad)
We also sell stamps to guests, and have a daily collection by our village postman, around 10.00 a.m.. There is also a post-box across the road with a collection at 9.30, and 4.40. We have complimentary colour postcards of Crumplehorn Inn and Mill available to our guests.

Mead is a traditional Cornish wine fermented from honey. The word honeymoon comes from the old tradition to give newly wed couples mead, to loosen the bride, and provide energy and merriment.
Mining was one of Cornwall's major industries, for tin, copper and arsenic. Poldark Mine, at Helston houses a wonderful mining museum, where you can travel deep underground and experience the arduous life that the miners had to endure. Morwelham Quay was a copper and arsenic mine, and has a train that travels through the rock, with mining tableau, illuminated along the journey. Ore and prepared arsenic from Morwelham Quay, which is the highest navigational limit of the River Tamar was transported along the river to Plymouth. Needless to say the life expectancy of an arsenic miner was not very great. More...

Nightlife   If you want to 'go clubbing' Plymouth has many to choose from including a club for the more mature.. Polperro is rather more sedate but does have weekend entertainment.   Newquay is the surfing capital of Cornwall, and hosts the British Surf Championships. It is young person's town, and you will see many colourful youngsters, whizzing around on skateboards. There are many excellent ethnic shops and restaurants, and one good night-club. There are five beaches and harbours all with different characters, and sea states.
 
New Years Eve In a 1994 poll in The Times, people were asked where their best NYE had been spent, Looe and Polperro, came third to Trafalgar Square and Edinburgh! All of Polperro is one big party and is also a fancy dress zone on New Year's Eve, and 90% do dress up to get into the spirit of things.

Orienteering Plenty of scope at either Bodmin Moor, or Dartmoor. See WALKING.

Parking There are 15 car parking spaces available on-site at Crumplehorn Inn for resident's use. Residents arriving at the Inn should park in their designated space (allocated by room number).   During the summer months, traffic is forbidden to enter the village because the roads are so narrow and twisting. A large car park is situated at the top of the village on the right hand side for the benefit of day visitors.

Patio We have a raised patio in front of the Mill, where you can sit and watch the world go by with a cold or hot drink, and a bite to eat, while listening to the waterwheel turning under the weight of water. We also have a seating area next to the stream, where you can sit under the shade of the trees and enjoy a pint of fine Cornish Ale.

Penzance is an interesting town on the southwest coast of Cornwall, famous in name for the play 'The Pirates of Penzance'. It also has a deep water harbour, and shipyard, and in contradiction a Causeway to enable you to walk to St Michael's Mount at low tide. Penzance is the location of departure to The Isles of Scilly, either by helicopter or ferry. Visit St. Ives and Lands End on the same day as a trip to Penzance.

Payment(s) for full week bookings which are booked in advance, are payable on the day of arrival, after seeing your accommodation. Any extras such as restaurant meals and telephone calls can be made at the end of your stay. Any guests who wish to depart very early in the morning can settle their accounts the previous night. We accept most major credit cards.
 
Potable-water Cornwall is fortunate to have reservoirs high on the moors, which provide us with a soft water supply. South West Water filter and purify this water and supply it to our taps. You can be rest assured that the water in all the taps at Crumplehorn is suitable for drinking. Water supplied to Crumplehorn Inn is metered, and we ask you to conserve water and not waste it. Cornwall does have hose-pipe restrictions if drought conditions are implemented.

Petrol (gas) is supplied at Polperro Park Garage. They offer full, servicing and breakdown facilities, as well as diesel, gas (propane), automatic car wash, vacuum, and tyre services. In a village where 'service' is the keyword, your car would normally be collected and delivered.

Pets can be accommodated in most of the rooms and apartments. There is a charge of £10 per night to cover the additional cleaning of the accommodation on departure. Guests are requested to keep their dogs under control in the public areas, keep their pets off furnishings, and clear up after them outside. We have also permitted guests to bring cats on holiday with them, and the chambermaids are very careful to ensure the cats do not escape, or if you prefer we will not enter your accommodation at all. Full information regarding dogs is listed above under 'Dogs'.

Pollen We are fortunate in Polperro that the Pollen Count is generally a little lower than elsewhere, once again one of the benefits of being on a peninsular, coupled with clean sea air.

Postcards We have complimentary colour postcards of Crumplehorn Inn & Mill available to our guests. We also sell stamps, and have a daily collection by our village postman, around 10.00 am. There is also a post-box across the road with a collection at 9.30am and 4.40pm.

Quoin These are very large stones used in the construction of buildings like Crumplehorn Inn and the Mill. You will notice one under the dart board, and these stones span from the inside of the building to the outside. Tradition dictates that when these stones are laid the mason places a coin of the realm under them.

Quoits are part of Cornwall's ancient historical standing stones, and ancient graves.

Trethevy Quoit near Liskeard is the closest. This quoit, locally known as The Giant's House, is one of England's most impressive dolmens. The capstone is 3.7m (12 ft) long and, in its half fallen state, 4.6m (15 ft) high. There's also a natural hole that pierces its highest point. The function of this port-hole is still a mystery, but experts speculate that it was used for astronomical observations.

Men-an-Tol is at Madron (just north of Penzance). This is a strange collection of standing stones with a circular holed stone standing between them. Apparently it was the custom to pass children through the hole in the circular stone in the belief that it would cure rickets and other diseases. The stones are an easy (no steep hills and sign posted) 15 - 20 minutes walk from the lay-by.

Lanyon Quoit, on the eastern side of the same road from Morvah to Madron mentioned above, but roughly halfway between the two. This quoit is easily seen from the road and can be visited by those with less enthusiasm for walking. It used to be possible for a man to ride on horseback beneath the capstone, but the tomb was destroyed during a storm and was re-erected in 1824, evidently a good deal lower. The remains of foundations of the mound that would originally have covered the tomb can be seen in places and give a good idea of how large the site would have been when first built.

Sea-life
is plentiful in, and around the Cornwall coast. There are excellent Sea Life Centres in both Newquay, and in Plymouth. Newquay's is overlooking Towan Beach in the heart of Newquay, you'll see over 70 species from sea horses and rays, sharks and octopus. "Fin Zone" is an undersea adventure trail. There's a full programme of feeding demonstrations and talks, a cafe and gift shop. At the 'touch pools', under supervision, your can handle certain crabs, starfish and other marine creatures. The National Marine Aquarium in Plymouth is not only a public viewing facility, but also a major scientific source for marine conservation and knowledge. It has one of the tallest glass viewing tanks in Europe. It was the first aquarium in the United Kingdom to be set up solely for the purpose of education, conservation and research. It remains Britain's foremost aquarium and in the four years it has been open it has attracted over one and half million visitors through its door and thousands of enquiries by letter, telephone, fax and email.
 
Seafood Locally caught fish is available on our blackboard of changing 'specials' all year round.

Shuttle Bus There are small electric trams, converted from old milk delivery vehicles that run from outside the Inn to the centre of the village. The journey is from the Inn to the harbour is only an 8 minute walk, but the shuttle bus will ease the journey for the tired, elderly or infirm. The Shuttle Bus runs from two weeks before Easter to the end of October, every few minutes up to 11.00pm during the summer and up until about 7.00pm either side of the main summer season.

Smoking Our accommodation rooms are non-smoking.

Smuggling Though common in the 18th and 19th centuries in many areas of the country, smuggling is synonymous with Cornwall's past. In any study of the local history of Cornwall's coastal villages, you will consistently find references to fishing and smuggling as the chief employers of these small communities. Smuggling centred on the south coast, ranging from Cawsand in the east, noted as a smuggling village due to its close proximity to the ready market of Plymouth, through to the small coastal villages of Lamorna and Mousehole in the far west. There was some activity on the northern coasts, though the geography and less sheltered coastline meant that trade here centred on Ireland, rather than France and mainland Europe as in the south. The hundreds of tiny inlets and shores capable of landing and, if necessary, storing contraband, as well as the fishing communities' need to supplement their poor incomes, meant smuggling was inevitable. The poorly paid farm labourers and the hard-living mining communities ensured there was a constant demand for cheap goods, including tea, brandy, gin, rum and tobacco. More...

Taxi Service There is a list of Taxi operators on the ‘Location’ page of our website. The list is also displayed in the alcove in the upper bar.

Tea-total? Tea, coffee and hot chocolate are available in the bar. You don't have to drink alcohol to enjoy the pub.

Travel around Cornwall is very easy, and travel to Polperro by car is no longer the long, arduous drive that it used to be, in the sixties and seventies. Major improvements to the UK motorway system, and the A38 Expressway, have resulted in main arterial roads direct into Cornwall from all over the UK. Once in Cornwall, the A38 and A30, enable travel to the western-most part of Cornwall in a relaxed and stress free manner.

Truro is situated halfway along the length of Cornwall and mid-way between the county's north and south coasts. The city of Truro stands in a strategic position and one that has led to its development as Cornwall's centre of administration and its more recent growth as a touring and holiday centre. Its good road and rail links put it within easy reach of almost every part of Cornwall.
The city's natural position close to the confluence of the Truro and Fal rivers led to its early importance as both a port and a tin mining centre. As a port it was for centuries the rival of Falmouth for seafaring trade and it was, too, one of Cornwall's "stannary" towns where tin had to be brought for testing and stamping. Eventually the shipping trade was lost to Falmouth but tin and copper mining remained important until the 18th century, a period that saw Truro become Cornwall's centre of high society and home of numerous famous and wealthy people.

In 1877, the ancient Cornish See was at last re-established with Truro as its centre. That year saw Truro become a Charter city and then three years later work began on building the cathedral, a task that lasted for thirty years. The cathedral, which incorporated part of the original parish church, was completed in 1910 having taken over 30 years, but was consecrated in 1889. The planned cloisters were never built. Half a century later, in 1967, the Chapter House was added to give the Cathedral its present appearance. The towers and spires of the cathedral is its major feature. The great central tower and spire rise to 250 feet and the western towers and spires reach 200 feet. The west front has a rose window in the gable and the porch is adorned with statues of the first three Bishops of Truro, Bishop Temple of Exeter and four of our monarchs.

Truro has many fine and unusual shops and a Pannier Market, with plenty of off road parking.

Telephone
There is a sophisticated telephone system installed at Crumplehorn Inn which allows guests to make telephone calls direct from their rooms. If you are using the line for access to the Internet, please remember that in the UK, local calls are not free! Calls from the rooms are charged at cost. There is no charge for incoming calls, transferred to rooms. There is a fax service available to guests.

Tin, and mining the tin, was the primary trade in Cornwall, and testimony to this trade can be seen all over Cornwall, in the remains of mine pumping and lifting equipment, and care should be taken around these workings. The Cornish beam engine was developed by Richard Trevithick, and became a familiar sight all over the county, pumping out gallons of water daily and enabling the search for tin to go deeper than ever. Dolcoath, Queen of Cornish mines, at 550 fathoms (3300 ft.) is still one of the deepest metal mines in Britain.

In 1201, a Tinner's Charter set down the rights and considerable privileges of those engaged in the tin industry. Tinners had the right to search for tin on any un-enclosed land, as well as being exempt from ordinary laws and taxes, and from military service. In return they were subject to their 'Stannary' laws. (Stannary comes from the Latin word for tin, 'stannum') Under the Charter, Cornwall was divided into four districts, or Stannaries. Each had six Stannators who made up the Tinners' Parliament, which tried any cases relating to the industry, and each had its Coinage Town to which all tin from the district had to be taken to be weighed and taxed ('coined') before it was sold. The 'Coinage' was really a tin market, the streets piled high with gleaming and valuable ingots of tin, and was the occasion of great festivity. But it took place only twice, and later four times, a year, and such infrequent sales of their product placed the tinners under great financial strain, forcing them to borrow money in the intervals, so in 1838 it was replaced by a tax paid at the smelting house.

Geevor Mine has a very interesting museum, as does Poldark Mine at Helston which not only houses a wonderful mining museum, but you can also travel deep underground and experience the arduous life that the miners had to endure.
 
Sadly, the last working tin mine in Cornwall, in the extreme southwest of England, is to close, ending an industry that dates back centuries. South Crofty, near Camborne, the only commercial tin mine in Europe has become a victim of falling tin prices and the strong pound.

Undersea If you fancy swimming around under the sea, there is a Diving Centre in Looe, which can provide full instruction, and equipment, to ensure the safety standards that are required by law. Falmouth, to the west of Polperro, also has a number of registered Diving Schools. Cornwall with its rugged coastline, and clear seas is the ideal diving location for diving on the many thousands of wrecks that litter the sea bed and are a source of many prizes. Here is an excellent source for Diving in the UK, and this one is specific to Cornwall. The Inn is close to Looe Divers, who are an acreditted full service PADI 5 star CDC dive centre to the H.M.S. SCYLLA artificial reef.

Village life is wonderful, and we hope that you will enjoy your time in Polperro. Please remember that we only have a few shops, so if you have specific requirements or your needs are complicated, bring them with you. You will find that the locals are very friendly, so if someone says 'Good Morning', please don't think they are mad, or have mistaken you for someone else, they are, in fact, talking to you.

Water Cornwall is fortunate to have reservoirs high on the moors, which provide us with a soft water supply. South West Water filter and purify this water and supply it to our taps. You can be rest assured that the water in all the taps at Crumplehorn is suitable for drinking. Water supplied to Crumplehorn Inn is metered, and we ask you to conserve water and not waste it. Cornwall does have hose-pipe restrictions if drought conditions are implemented.

Water-wheel Once a corn mill and in use until the 1950s, the old wooden wheel collapsed with age. However, a similar wheel, made at the George Harris Foundry in Wadebridge, was brought from Tregonjohn Farm, near Grampound in Cornwall and carefully restored to working condition. The wheel is of the type known as 'overshot' and gives a wonderful sense of power. Contrary to popular belief the wheel is still powered by water which is sucked up from the stream to the pump and then pushed up to the top chute where it turns the wheel by gravity and is returned back to the stream.

Walking in Cornwall and Devon is breathtaking, for the splendour of the Cornwall Coastal Path, which is easy, towards the East to Talland Bay, (40 minutes), and to Looe, (1 1/2 hours). Walking westward is a little more challenging, with its many steps, but well worth the effort, as you will see caves, blowholes, and a waterfall. Then there is the desolation of Bodmin Moor, and the vast open spaces of Dartmoor, with remnants of the tin industry at every mile.
 
What's-on? Lots, check out our ‘Attractions’ page. There is much to see and do for children, and visitors of all ages.

Wheelchairs Polperro as a village is not ideally suited to the severely disabled, as the valley is steep sided and runs downhill to the sea. The Inn has three rooms on a lower floor, but there are still steps to access the room. The rooms and bathrooms are a little tight for wheelchair access.

Washrooms Toilets as we call them. There are fully equipped bathrooms in all of our accommodation units, and in the Inn.

X Difficult to deal with 'X', xcept to say that you will have an xcellent stay in an xtraordinary 16th Century Inn.
  
Zennor, Zelah Yes, we have places that complete the A - Z. Zennor is famous for its mining history and the legend of the mermaid, and for Zennor Quoit, which is a chambered tomb, built around 1600 BC, high on the moors above Iron Age field. Zennor, a tiny hamlet between St Ives and St Just, is close to the wild, rugged cliffs of Gurnards Head, where there is another Iron Age camp, and the lighthouse of Pendeen; it has its own museum and a church in which you'll find the carving of a mermaid.